This policy explains where to take a complaint connected to roofreplacementalbanyga.com, the referral service for roof estimates in Albany, GA and nearby towns.
If your complaint is about this site, such as how your details were handled or something on a page, send it through the contact form with as much detail as you can. Every message is read, and the site will look into it.
If your complaint is about a roofer, its contract, its sales methods or its work, this site has no control over the roofer's business and can't settle the matter. Take it to the Georgia Attorney General's office, which handles consumer protection.
Questions about how an insurer handled a claim go to the office of Georgia's Insurance Commissioner. Permit or inspection questions go to the local permit office for your town.
Whatever the complaint, keep copies of contracts, receipts, dated photos and letters, since any office you contact will ask for them.